Customer Service Policies and Initiatives at Alexander House of Flowers
At Alexander House of Flowers, we are committed to providing exceptional customer service to ensure that our clients have a seamless and enjoyable experience when ordering flowers from us. We believe that excellent customer service is the foundation of any successful business, and we strive to go above and beyond to ensure that our customers are satisfied with their orders. Here are some key policies and initiatives that we have in place:
How to Place an Order:
Placing an order on our website is quick and easy. Simply browse our products until you find what you are looking for, and click the “Add to Cart” or “Purchase” button to add the item to your cart. You can add as many items as you like before clicking the “Checkout” button to finalize your purchase.
How to Pay For Your Order:
We accept a variety of payment methods to make the ordering process as convenient as possible. We accept Visa Card, Master Card, and American Express for online payments. We use a secure order page to ensure that your payment information is protected.
Delivery Charges:
Our delivery charges are shown during the checkout stage. We offer free delivery to many Perth metropolitan suburbs.
Delivery Charges:
Our delivery turnaround time ranges from same-day (orders placed early enough) to the scheduled delivery day (excluding Sundays and public holidays). Please note that we do not provide delivery services on Sundays or public holidays, except for Mother’s Day.
Contact Information:
We know that it’s important to be able to easily contact us if you have any issues, concerns, or questions about your order. Our full contact details, including our postal/physical address, phone, fax, and email addresses, can be found on our contact page.
Privacy Policy:
We have a comprehensive online privacy policy that is explained on another page. Please view our Privacy Policy for more information.At Alexander House of Flowers, we are dedicated to providing exceptional customer service and ensuring that our clients are satisfied with their orders. Contact us today to learn more about our services or to place an order.
